updates
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archive of past youth service updates
2025 updates
annual general adjustment, drop-in recap: digital suite – wellbeing, relocate for work support replaces 5k to work on 31 march, youth service satisfaction survey results, upcoming drop-in sessions
reminder: end of quarter reporting is coming up, drop-in recap – aging out and exit plans, transferring between providers, Upcoming drop-in sessions
employment activity name change, new way to open bank account, annual general adjustment, drop-in recap: limited service volunteer course, youth week grant application reminder
get milking – dairy taster course, ird number validation for taiohi applying for payments, youth service experience survey, obligations and obligation failures, cultural days this week, upcoming drop-in sessions
neet consent form updated, youth service experience survey closes soon, drop-in recap – working with young parents, upcoming drop-in sessions
youth week grant applications, free addiction and mental health support workshops education outcomes, youth service plans, upcoming drop-in sessions
teen parent units have spaces, waitangi day changes to payments, youth parliament 2025 applications open monday, keeping yourself well, upcoming drop-in sessions
NCEA results released, recording Oranga Tamariki information in ART, tenancy law changes, youth week grant applications, performance standard guide
checking in with young people, fees free final year, back to school, training incentive allowance
2024 updates
apply for studylink, payments over the christmas period, ordering whiteware over the holiday period, obligations and sanctions over the holiday period, gcap applications, housing reminders
housing responsibilities and agreed activities, join our weekly team hui, ordering forms, payment cards and brochures, youth service satisfaction survey results, drop-in recap: transition to working age benefits, 🐢 slower payment card transactions tonight, upcoming drop-in sessions
experience survey, fees free final year from 2025, international day of persons with disabilities, equivalent qualifications, full and correct entitlement, christmas period payments, solomon aelan pijin langguis wik, upcoming drop-in sessions
transfer to studylink, youth service survey open now, payment pauses for summer jobs, upcoming drop-in sessions
drop-in recap: he poutama rangatahi, going overseas temporarily, new learning module, reminders, upcoming drop-in sessions
labour day changes to payments, programme fund, reminders – review of decision, cyber smart week, upcoming drop-in sessions
guaranteed childcare assistance payment holding fees, labour day changes to payments, drop-in recap: headstrong, faahi tapu he vagahau niue – niue language week, upcoming drop-in sessions
exit plans for ghosts, messages from the msd driver licence support team, rāpare rima: tools for supporting taiohi with dyslexia, macawa ni vosa vakaviti – fijian language week, upcoming drop-in sessions
spotlight on education for young parents (teen parent units and education obligations), accommodation supplement check-in, a message from yssu – check the size of your attachments, winter energy payment has ended, vaiaso o te gana tuvalu – tuvalu language week, transferring between providers, fetal alcohol spectrum disorder resources, upcoming drop-in sessions
the traffic light system, mental health awareness week free resources, drop-in recap: headstrong, upcoming drop-in sessions
payment card pin deadline, submitting exit tasks, young people in emergency housing, full and correct entitlement, rāpare rima – ways to celebrate reo māori, commemorate suffrage day, upcoming drop-in sessions
inspiring the future programme, supporting documents task, winter energy payment ends, satisfaction survey results, upcoming drop-in sessions
financial support while studying, housing reminders, upcoming drop-in sessions
emergency housing changes, payment card pins, youth service experience survey, upcoming drop-in sessions
payment card pins, new performance standards webpage, youth service experience survey, emergency housing changes, tongan language week, upcoming drop-in sessions
making it easier to record ncea, emergency housing changes, obligations and sanctions, youth service experience survey, youth service birthday, upcoming drop-in sessions
emergency housing responsibilities, cook island māori language week, did you know..., upcoming drop-ins
hardships, good notes, payment card pins and suppliers, climate change workshop, upcoming drop-in sessions
programme fund, youth plans, payment card pins, spotlight on contracted outcomes, upcoming drop-in sessions
housing changes, satisfaction performance measures, reminders from yssu, upcoming drop-in sessions
education performance measures, money management, full and correct entitlement and supplementary assistance, upcoming drop-in sessions
make sure art is up to date, letters to taiohi in custody, deep dive: the contact performance measures, improving msd’s housing support products, upcoming drop-in sessions
haere rā barbara, housing support products expanding, msd employment supports, improved funeral grant guidance, register to get access to nzqa learning records, upcoming drop-in sessions
new needs and activities in ART, housing support products expanding, survey results, what’s happening (men’s health week, Matariki, Join our feed back group), upcoming drop-in sessions
family violence drop-in recap, youth week, reminders - Kings Birthday payments, tips from yssu, share your knowledge, what’s happening - smokefree day, budget day, satisfaction survey, upcoming drop-in sessions
lgbtqia+ drop-in session recap, youth service satisfaction survey, what’s happening – youth week, samoan language week, world smokefree day, upcoming drop-in sessions
art enhancements, jobs and skills hubs, using the tmvmt, youth service experience survey, what’s happening (privacy week, youth week, rotuman language week), reminders from yssu, upcoming drop-in sessions
new alert: names pronouns gender, service performance tips: employment activities, youth service experience survey, recap: reviews of decisions, upcoming drop-in sessions
puāwaitanga counselling, obligations and sanctions, writing good notes, upcoming drop-in sessions
full and correct entitlement, new needs and activities, programme fund, whītiki tauā virtual mentoring, winter energy payments, social housing fast track, upcoming drop-in sessions
industry partnerships drop-in session recap, join our feedback group, upcoming drop-in sessions
youth service satisfaction survey results, reducing the use of emergency housing, tips and tricks – transition to main benefit, upcoming drop-in sessions
art admin check-in, more help with childcare costs for young parents, citizens advice bureau tool kete for taiohi, upcoming drop-in sessions
nz post no longer accepting payment cards, helping taiohi to get their birth certificate, drop-in recap housing, upcoming drop in sessions
driver licence programme changes, emergency housing announcement, annual general adjustment, flexible childcare assistance changes and guaranteed childcare assistance, training incentive allowance, easter 2024 payments, youth service survey, face, notes and activities, upcoming drop in sessions
aging out and exit plans, driver licence programme changes, income calculation changes for sole traders, easter 2024 payments, youth service survey, upcoming drop in sessions
supporting taiohi into employment, climate change youth advisory group, ncea results released, children's day, transition to working age benefits, youth service survey, YSSU reminders, upcoming drop-in sessions
lsv course, bluelight course to prepare for lsv, understanding young people in emergency housing, driver licence programme changes, using the right employment task, youth service satisfaction survey, upcoming drop-in sessions
driver licence programme announcement, new and improved emergency housing info resource, applications for youth week event grants open, education outcomes, art alerts, upcoming drop-in sessions
spotlight on the performance standards document, new work page on work and income site, upcoming drop-in sessions
ready to rent programme, direct studylink line, waitangi day changes to payment dates, a message from yssu: whakanui to our youth coaches, keeping yourself well, upcoming drop-in sessions
flexible funding, back-to-school costs, neet consent form reminder, join our feedback group, upcoming drop-in sessions
family reconciliation counselling, reapplying for a payment after a breakdown, ncea results released, waka kotahi: wait times for licence tests have increased, ordering forms, payment cards and brochures, upcoming drop-in sessions
2023 updates
new art task for paid employment, end of year celebration, help us improve our services, a message from Dana Mauriohooho, regular youth service update break
emergency housing, whiteware, obligations and sanctions over the holiday period, end of year celebration, summer job szn, drop-in sessions next year
process change for payment cards, end of year celebration, performance standards document, keeping yourself well guide, correction – payments over the holiday
youth service experience survey response results, end of year celebration, recap: summer prep drop-in session, upcoming drop-in sessions
youth service survey, neet consent form, consent for use of photos and videos, working with your young people in employment, access to mymsd this sunday, upcoming drop-in sessions
supporting young people into employment, refreshing needs and activities categories, youth service survey, GCAP factsheet, tips and tricks from YSSU, art milestone enhancement, upcoming drop-in sessions
youth service experience survey, guaranteed childcare assistance payment holding fees, industry partnerships and taiohi, upcoming drop-in sessions, YSSU Diwali celebrations
youth service experience survey, exemptions from youth activity obligations, ‘what matters most’ survey, transition to working age benefits, tips and tricks from YSSU, COVID-19 spikes, upcoming drop-in sessions
mana in mahi – strength in work, one month to apply for student loan and allowance, youth week 2024 – help pick the theme, youth service experience survey, system updates this weekend, upcoming drop-in sessions
new payment card map, youth service client experience survey, transgender week of awareness, drop-in recap: housing, tips and tricks from YSSU, upcoming drop-in sessions
transfer from youth service to work and income, young people’s rights to personal protective equipment, share your snaps with us, gender identity and young people's wellbeing in Youth19, drop-in recap: programme fund, upcoming drop-in sessions
leaving school before the age of 16, emergency housing supplier standards are here, recording drivers licence programme progress in ART, tips and tricks from the youth service support unit, upcoming drop-in sessions
part-time, seasonal or casual work while on a payment, upgrades for MyMSD, drop-in sessions survey closes tomorrow, upcoming drop-in sessions
getting relationships recognised, tips and tricks from the youth service support unit, drop-in sessions survey closes soon, upcoming drop-in sessions
new home help ART task, full and correct entitlement check-in, taiohi with no current activities recorded in ART, avoid debt by declaring wages, finding a job – resources for helping taiohi, upgrades for MyStudyLink and Apply Online, we want to hear from you – drop-in sessions 2024, upcoming drop-in sessions
te vaiaho o te gagana Tokelau – Tokelau language week, emergency housing supplier standards opt-ins, guaranteed childcare assistance payment reminder, we want to hear from you – drop-in sessions 2024, upcoming drop-in sessions
faahi tapu he Vagahau Niue – Niue language week, deep dive into employment and work readiness assistance, webinar: conceptions of housing, upcoming drop-in sessions
work-based learning, industry partnerships drop-in session recap, upgrades for MyMSD, MyStudyLink and Apply Online, have you voted yet, upcoming drop-in sessions
macawa ni Vosa Vakaviti – Fijian language week, new jobs and skills hubs in Tairāwhiti and Lower Hutt, exit plans, upcoming drop-in sessions
industry partnerships – special drop-in session, studylink celebrates 25 years, system upgrades this weekend for MyMSD, upcoming drop-in sessions
vaiaso o te gana Tuvalu - Tuvalu language week, alerts in art, oranga tamariki's transition support service, driver licence changes, winter energy payment has ended, upcoming drop-in sessions
YSSU Emergency Housing (EH) – proactive contact, Youth Service application process documents, driver licence programme changes, upcoming drop-in sessions
emergency housing – new end to end process, drivers licence programme changes, Civil Defence payments, spring clean of tasks sitting on your dashboard, youth service application process guide, studying next year? apply for StudyLink, webinar: do we need more than Maslow’s hierarchy to advance tamariki and rangatahi wellbeing?, family violence awareness series, Breaking Silence, upcoming drop-in sessions
Refreshed application process – information sheet and special drop-in session, Encouraging Temporary Additional Support (TAS) clients to get child support costs included, Email wording for reminding taiohi to enrol to vote, System upgrades this weekend for MyMSD, Upcoming drop-in sessions
New Zealand Chinese Language Week, Change in application process to YP, YPP and main benefit to YPP, Mental Health Awareness Week: free workshops, Wellbeing and tips for getting through stressful times, Pacific Employment Action Plan fund, Reminding taiohi that they can sign up to vote, Upcoming drop-in sessions
5 ways to improve your mental health, deep dive into Full and Correct Entitlement (F.A.C.E), improving the experience of taiohi, system upgrades this Sunday, upcoming drop-in sessions, Ratonga Taiohi pātaitai reo Māori
client experience survey results, Winter Energy Payment ending 1 October, bank account evidence reminder, drop-in recap: using the pause principles, He Puaawai Teen Parent Unit video, upcoming drop-in sessions – mental wellbeing (19 Sept) and ART for Administrators (26 Sept), Ratonga Taiohi Pātaitai Reo Māori midday on Wednesday – all welcome, our mahi cards, call for taiohi research participants
Ratonga Taiohi Pātaitai Reo Māori midday on Wednesday – all welcome, final call to promote the client experience survey, deep dive into obligation failures, we’re updating our supplier registration forms, spotlight on teen parent units, drop in recap: Limited Service Volunteer (LSV), get your ART admin up to date!, upcoming drop-in sessions,jobs for mums website
driver licence programme highlighting safe driving, new ‘parenting appointment’ activity on ART, recap: Fetal Alcohol Spectrum Disorder drop in, drop-in sessions this week: induction for new youth coaches (Wed) & LSV (Thurs), next week’s wellbeing drop-in with Sonja Eriksen
Tonga Language Week next week, deep dive into TIA, drop ins next week: Fetal Alcohol Spectrum Disorder (Tues) and induction for new youth coaches (Wed), digital passport, client satisfaction survey reminder
client satisfaction survey reminder, wellbeing drop-in recap, Fetal Alcohol Spectrum Disorder (FASD) drop in, Meet the LSV team on 7 September, upcoming drop-in sessions - EH improvements drop in at 9:30am tomorrow, Youth Plan refresh webinar
deep dive into accommodation supplement, spotlight on Benefit Due Payment, CSPO info share update, upcoming drop-in sessions - wellbeing & EH improvements, MSD system upgrades this weekend, MYD’s updated youth engagement resources
Youth Service turns 11, client satisfaction survey sent today, recap of our first wellbeing drop-in for 2023, new editable PDFs available on the provider website, programme fund and PPE recap, upcoming drop-in sessions - wellbeing & EH improvements, free webinar on what would help young people who feel down (from Youth19)
deep dive into TAS, child support pass-on and TAS, North Island Weather Events Temporary Accommodation Assistance, COVID-19 Leave Support Scheme ending, upcoming drop-in sessions - wellbeing series, emergency housing improvements drop-in
supporting young people to apply, child support pass-on info share recap, upcoming drop-in sessions (wellbeing series), emergency housing improvements drop-in, free mental health and addiction literacy workshops, refreshed Youth Plan launched, Ākonga Youth Development Community Fund Request for Proposals open
parenting incentives, SPS new obligations form, upcoming drop ins – YP/YPP applications, systems upgrade impacting MyMSD on Sunday 13 August
drop-in recap: supporting taiohi into employment, removal of EH obligations letter, deep dive: sharing information to protect people, upcoming drop-in session: supporting young people to apply for a benefit, youth coach wellbeing drop-in series, International Youth Day on Saturday 12 August
budgeting incentives and FACE, tips for taiohi sitting driving tests, upcoming drop ins – employment and applications
Recap on FACE and supps, EH improvements, mental health services for youth in tertiary study, upcoming drop ins – induction for new youth coaches and supporting taiohi into employment, Te Wiki o te Reo Māori – call out for help with planning, election jobs to be filled
deep dive into transferring taiohi between providers, focus on Flexible Funding, upcoming drop-in sessions next week – FACE and induction for new youth coaches, the Prime Minister’s Oranga Tamariki Awards
deep dive into Temporary Additional Support, supplier or payee?, upcoming drop-in session – transferring clients between providers and FACE, unteach racism resources
Money Management drop-in recap, International Non-Binary People's Day, upcoming drop-ins - transferring clients and FACE checks, bookmark our archive page
Disability Allowance, healthy homes tips for reducing moisture, upcoming drop-in session – Money Management, systems upgrade for MyMSD on 16 July
Matariki resources, Full and Correct Entitlement, how we’re tracking report, recap – housing drop in, Jobs & Skills Hub website, LSV courses, upcoming drop-in session on Money Management, full schedule of drop-ins for the rest of 2023, Kiribati language week resources
child support – updated webpage and eLearning, all about incentives – drop in recap, upcoming drop-in session – housing, Matariki Calls You Home Competition, INVOLVE conference from Ara Taiohi
child support pass-on law changes from 1 July, application documents - reminders and tips, helping young people access banking, recap of driver licence programme drop in, the Department of the Prime Minister and Cabinet has launched a collection of child and youth engagement reports
Matariki public holiday deadline, how we’re tracking data pull date, civil defence payments for Tairāwhiti/East Coast, upcoming drop ins – incentive payments & child support pass on, free hauora webinar from Community Research: Pūanga ki Matariki.
mid-semester break reminder, FACE checks and fact sheet, recap on new Budget 2023 initiatives, upcoming drop ins – driver licence programme & child support pass on, special offer: qualification in Pacific nutrition.
Full and Correct Entitlement (FACE) checks, Child Support Pass On recap, Youth Service brand and logo, drop-in on driver licence programme, tell us what you think of our drop-ins.
Child Support Pass On - FAQ, ART recording – Needs and Activities, Upcoming drop-in sessions, IRD numbers and tax help, Tell us what you think of our drop-ins, Security upgrades for MyMSD.
client experience survey results, Winter Energy/Save 500 campaign, MyMSD system outage, obligations and sanctions drop-in session
public transport discount for Community Service Card holders, how we're tracking, new sector capability funding for Māori and Pacific providers, induction for new youth coaches drop-in session
Child Support Pass On, Samoan Language Week, drop in session recap: notes
50% of public transport for Community Services Card holders, housing products fact sheet, MyMSD system upgrades
Manatū Wāhine Physical Activity and Wellbeing Fund, spotlight on Transitional Housing
Pink Shirt Day, free guide for school leavers
Kimi Mahi Mai - Find a Job website, spotlight on needs and activities, Whānau Āwhina Plunket Parenting Programme, Youth Week 2023
Pink Shirt Day 2023, Youth Week events, system upgrades
Rotuman Language Week, NZSL Week, Privacy Week, one week until Youth Week, hardship assistance recap
check email addresses in ART, winter energy payment starts this week, Glenview and Hamilton Central service centres closed
suspicious/fraudulent messages, system upgrades, reminder to exit NEET clients who have aged out
MYD Youth plan refresh survey, system upgrades
Winter Energy Payment starting 1 May, Youth Service - how we're tracking, updated stationery order form, Love Better campaign
East Coast Civil Defence payments ending, system upgrades impacting MyMSD, OSCAR subsidy
GCAP reminder, remind your young people to complete the census, alerts in ART reminder
AGA, payment dates for Easter and Anzac, Love Better campaign, Review of Decision (ROD)
MyMSD system upgrade, whiteware deliveries in cyclone-affected areas
youth week grants open, CD payments - East Coast apply online, Civil Defence processing standards, drop-in session recap: TIA & CPA
Youth Service operating model review, Community Support Package for those impacted by weather events, reminder to upload NZQA results, client experience survey
Cyclone Gabrielle update, recap: CD payments, recap: processing standards when WFH, recording driver licences in ART, NEET: referral to Youth Service
service upgrade impacting MyMSD exit plans, drop-in sessions
budgeting and parenting programmes update, exit plans, drop-in sessions
MyMSD system upgrade, online drop-in sessions
housing and support provider tool, new TH consent form. EH information on Map and more