civil defence response

supporting our youth service providers

Information about responding to a Civil Defence emergency and the processes to follow.

overview

When a region is in a civil defence emergency, Youth Service may implement the Youth Service Civil Defence Response.

On this page we will cover what will happen when the Youth Service Civil Defence Response is implemented.

civil defence payments

Young people will need to apply for the Civil Defence Payment through their youth coach.

If the young person doesn’t qualify or the cost are not covered by Civil Defence Payment, their youth coach will support the young person to test eligibility to hardship assistance.

Editable: Civil Defence Payments to Evacuees application – CD2W (youthservice.govt.nz)

Print: Civil Defence Payments to Evacuees application Form – CD2W (Work and Income)

Application Process - Civil Defence payment

Civil Defence payments

yssu phone support

YSSU will provide contact details of dedicated staff who will provide support during the event.

sending applications via email

You will need to use normal password protection rules when sending information via email.

  • Password: CDR
  • Email subject title: CDP application

civil defence processing standards

The Youth Service Civil Defence Processing Standards are implemented.

programme fund

Young people can apply for Programme Fund to help cover costs occurred during the event. They do not need to test eligibility for hardship payments first.

money management

The young person's Payment Card portion of Money Management is removed.

If this has not been removed, contact YSSU immediately.

When the civil defence emergency is lifted, the youth coach will need to contact YSSU to have the young person returned back to full Money Management.

Note: the redirection payment portion of Money Management remains.

internet / power issues

If the provider has no internet or power, the provider will phone the YSSU dedicated staff members to complete the applications over the phone.