transfers to another provider
while enrolled, a young person may want to transfer to another provider.
information for current providers
When a young person tells you that they have moved to another area, you need to update their contact details and transfer them to another provider.
Before transferring the client you must:
- check that the young person’s record is up to date
- upload or record any supporting information you hold about the young person that may be relevant for the next provider
- result all activity participation against the young person’s profile in ART.
The client will be exited from your service once the new provider accepts the transfer and shows client acceptance in ART.
information for new providers
ART will notify you when a young person is transferring into your service.
You need to contact the client to arrange an initial appointment. After confirming that they would like to continue participating in the NEET service, you should note that the client has accepted in ART.
Sometimes a young person will make contact with a new provider without telling their old provider they have moved. You can request a transfer through ART or by contacting the young person’s current provider.