process to exit NEET

stops participating

You must exit a client from ART if they become ineligible for the NEET service while they are enrolled.

A client will be exited when:

• you have been unable to contact them during the previous 30 days (without a good and sufficient reason)
• you wish to withdraw from offering the service because the young person is the subject of a trespass order or there is a conflict of interest
• milestones are unable to be achieved for 180 days without an explanation that is acceptable to the Ministry
• the young person is deceased
• the young person has left the country permanently
• the young person makes application for Youth Payment or Young Parent Payment or begins receiving a main benefit
• the young person moves to another area and the transfer to another provider is completed
• the young person reaches the age of 18 years and is not continuing in education, training or work-based learning.

exit plan

An exit plan can help young people transition smoothly from one place to another and can involve career planning, self-reflection, exploring many aspects of life as well as investigating various opportunities to develop and grow.

editable and printable exit plan

Your service may already have your own exit plans in place.  You can also use the exit plans below.  These plans capture the minimum standard of information and can be prefilled, printed and completed by the young person.  The information recorded should prompt discussion between you and the young person.  A copy of the exit plan should be given to the young person.

NEET Editable – Youth Service Exit Plan

NEET Printable – Youth Service Exit Plan

uncontactable exit youth service plan

There may be times when a young person leaves your service and becomes uncontactable. This could be because they’ve started full-time employment, transferred to a working-age benefit with Work and Income, or left New Zealand.

While it’s necessary to exit the young person for these situations, we still want to capture and reflect on the progress they made during their time in Youth Service. 

It’s important to acknowledge the young person’s journey and any achievements they have made along the way.

Once you’ve made every attempt to contact the young person and have been unsuccessful, you can complete a one-page summary to document what was achieved while the young person was enrolled in your service.

Note: If you complete the one-page summary exit plan, your team leader will need to add notes to the young person’s ART profile to confirm that all reasonable attempts have been made to contact the young person.

Creating an Exit Plan for Youth Service

You can develop your own one-page exit plan, tailored to the young person’s circumstances. The plan should:

• Be personalised: Consider the young person’s specific situation.
• Summarise their achievements: Highlight their accomplishments, such as education milestones, parenting goals, budgeting successes, or other personal developments.
• Detail the support provided: Include a brief overview of the support and guidance they received while enrolled in Youth Service.
• State their next destination (if known): Where they have moved on to—work, training, or other life pathways.
• Include your contact details: In case follow-up is needed.

This helps us recognise the young person’s efforts, document their journey, and keep a record of the support provided. It also means that if they come back to Work and Income in the future, we have a better understanding of their previous engagement.

Example of an exit youth service plan summary.

Example of a blank exit youth service plan summary.