when you can't contact the young person
young people may exit youth service for a number of reasons
exiting a young person you can not contact
There may be times when a young person leaves your service and becomes uncontactable. This could be because they’ve started full-time employment, transferred to a working-age benefit with Work and Income, or left New Zealand.
While it’s necessary to exit the young person for these situations, we still want to capture and reflect on the progress they made during their time in Youth Service.
Once you’ve made every attempt to contact the young person and have been unsuccessful, you can complete a one-page summary to document what was achieved while the young person was enrolled in your service.
creating an exit plan
If you complete the one-page summary exit plan, your team leader will need to add notes to the young person’s ART profile to confirm that all reasonable attempts have been made to contact the young person.
You can develop your own one-page exit plan, tailored to the young person’s circumstances. The plan should:
- Be personalised: Consider the young person’s specific situation.
- Summarise their achievements: Highlight their accomplishments, such as education milestones, parenting goals, budgeting successes, or other personal developments.
- Detail the support provided: Include a brief overview of the support and guidance they received while enrolled in Youth Service.
- State their next destination (if known): Where they have moved on to—work, training, or other life pathways.
- Include your contact details: In case follow-up is needed.
This helps us recognise the young person’s efforts, document their journey, and keep a record of the support provided. It also means that if they come back to Work and Income in the future, we have a better understanding of their previous engagement.
Example of an uncontactable exit youth service plan
Template exit youth service plan summary