housing support products and services
list of housing products from MSD
housing support products
Housing Support Products (HSPs) are a suite of financial products that support young people with housing related costs to secure and maintain accommodation. We have extended HSPs to cover more housing situations that Residential Tenancies Act 1986 (RTA) doesn’t apply to, like some boarding and flatting arrangements, cabins, relocatable homes and caravans. These situations are referred to as a Non-RTA.
For more detailed information refer to housing support products learning module
Moving Costs Grant
Provides recoverable assistance to help a young person (or any other person living in the young person’s household) with costs to move their combined household furniture, appliances, personal effects and personal belongings into rental housing.
Bond Grant
Provides recoverable assistance to help with the cost of a rental bond charged by a landlord to the young person as a tenant.
Accommodation Security Cover Grant
Assistance to obtain or retain accommodation, by providing assurance to accommodation suppliers that any outstanding accommodation costs will be covered, if owed at the end of the accommodation agreement.
Accommodation costs in Advance Grant
Provides recoverable assistance to help with the accommodation costs in advance charged by a landlord or head tenant to the young person.
Accommodation costs in Arrears Grant
Provides recoverable assistance to help young people to retain their housing if they are at risk of losing their accommodation due to being behind on their accommodation costs.
Tenancy Costs Cover
A conditional grant for young people who are having difficulty getting rental housing due to their personal circumstances. It provides landlords with assurance the young people will be able to meet any tenancy related costs over and above the rental bond (up to a limit) if owed at the end of the tenancy. Tenancy Costs Cover is payable to the landlord, but recoverable from the young person.
Transition to Alternative Housing Grant
A one-off, non-recoverable incentive payment for young people who are ready and able to move out of social housing and into alternative housing.
NOTE: Young people can receive multiple Housing Support Products if the individual qualifications for each grant are met.
supplementary assistance
Accommodation Supplement
A weekly payment to help young people with their rent, board or the cost of owning a home. If a young person has a tenancy agreement with Kāinga Ora, they won't qualify for Accommodation Supplement as they will be getting income-related rent instead.
Temporary Additional Support
A weekly payment that helps young people who do not have enough money to cover their essential living costs, including accommodation costs.
Disability Allowance
A weekly payment that helps young people who have ongoing, additional costs, because of a disability. This can include cost of power.
support services
Please talk with your Manager Regional housing or appointed housing contact for more information on the following
Intensive Case Managers (ICM)
Working with families and young people identified with complex needs in Emergency Housing and those presenting regularly in housing stress. They are the first point of contact for all matters for these individuals.
Tailored support will be provided to respond to the needs of these households.
With the aim to develop long term responses and services for Māori and Pacific New Zealanders being tailored to reflect cultural preferences, for example helping to find housing that is suitable for larger families and multi-generational living.
Navigation / Support Services
Where a young person needs more support than an Integrated Services Case Manager can offer, Navigators coordinate services and provide ongoing support to address young people’s needs from a housing perspective.
The role involves personalised planning and coordinating of services by working with providers, health professionals, and a range of government and community agencies. This includes fostering stronger collaboration between central and local government, iwi, and community organisations and building on local networks.
Housing Brokers
Housing Brokers work with whānau and help to connect them with local landlords and property managers to access housing opportunities in the private rental market. Housing Brokers advocate for young people in Emergency Housing.
Ready to Rent
The Ready to Rent programme is designed to better prepare individuals and whānau for the private rental market. MSD contracts community providers to deliver targeted programmes to people living in emergency housing or on the housing register, equipping them with the skills and confidence to gain and sustain private rental housing.
Flexible Funding Assistance
This assistance is in part a recognition that families with children are staying in emergency housing for longer periods and need additional support. Its purpose is to assist in meeting education, early childhood, and wellbeing needs of families with children when additional costs are incurred because they are staying in emergency housing.